In order to be a fine caterer you need to remember who you are servicing. Your customers are the most important people in order to keep your company afloat. They are the ones who are going to be receiving your services and also tasting your food. Taste is everything in a catering service. Your food has to be delicious and has to be made taking into consideration the likes and opinions of the customer. Also service, customer service to be specific is extremely important in this kind of business. You need to be nice to your customer; they are always right just how that expression goes. Sometimes it can be difficult because you may have demanding customers or customers who have unrealistic expectations but as a catering company you need to put your personal opinion aside and keep a professional relationship and remember that you are here to make the very best for your customer. Lso, if things go wrong, because we are human and things can go wrong, mistakes can happen, always remember to keep a positive attitude and to apologize and offer something to make it better, sometimes a discount will keep a customer around for their next catering event.